Shipping policy

At NESTEASE, we aim to make your shopping experience simple and hassle-free. We carefully process and ship every order through our logistics partners so that your products reach you safely and within the estimated delivery timeframe.

1. Order Processing

Orders are generally processed within [1–2 BUSINESS DAYS] after the order is placed.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or periods of high order volume, processing may take slightly longer.

2. Shipping & Delivery

We currently offer shipping across India.

Estimated delivery time is:

[5–8 BUSINESS DAYS]

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote or difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

Free shipping is available on [ALL ORDERS / ORDERS ABOVE ₹600].

For orders where shipping charges apply, the applicable shipping fee will be clearly displayed at checkout before you complete your purchase.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products.

COD availability is determined by our logistics partners and may vary depending on the delivery address.

 

5. Delivery Delays

While we work to deliver your order within the estimated timeframe, unexpected delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier or logistics issues
  • Incorrect or incomplete delivery information
  • Natural disasters
  • Government restrictions
  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us at nestease.in@gmail.com and we'll be happy to assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address, incorrect phone number, or the recipient being unavailable, additional shipping charges may apply for re-delivery.

7. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs/videos of the package before opening it.

If the product inside is damaged or defective, please contact us within 48 hours of delivery.

For complete information regarding damaged or defective products, please refer to our Return & Refund Policy.

8. Missing or Incorrect Products

If you receive an incorrect product or an item is missing from your order, please contact us within 48 hours of delivery at:

nestease.in@gmail.com

Please provide your order number along with photographs/video of the package and product received so that we can investigate and assist you.

9. International Shipping

We currently do not offer international shipping.

We currently ship only within India.