Terms of service

Terms of Service

Last updated: [DATE]

These Terms of Service govern your use of the website operated by Nestease

By accessing or using our website or purchasing products from us, you agree to these Terms.

1. Account Terms

You must provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.

We reserve the right to suspend or terminate accounts that contain false information or are used for fraudulent, abusive or unlawful activity.

2. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies or omissions and update product information at any time.

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges or other charges will be displayed where applicable before completion of your order.

We accept payment methods made available on our website, which may include:

Credit/debit cards
UPI
Net banking
Wallets
Cash on Delivery, where available

We reserve the right to change prices at any time without prior notice.

Price changes will not affect orders that have already been accepted and confirmed, except where an obvious pricing error has occurred.

4. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, cancel or limit an order for reasons including:

Product availability
Incorrect pricing or product information
Suspected fraud
Incorrect customer information
Shipping restrictions
Unavailability of the product
Other legitimate business reasons

If we cancel an order that has already been paid for, the applicable amount will be refunded to the original payment method.

5. Shipping and Delivery

Orders are processed within 1-2 days.

Estimated delivery time is 5-8 Business days, depending on the destination, courier availability and other circumstances.

Delivery estimates are not guaranteed and may be affected by weather, public holidays, courier delays, incorrect addresses, natural events or circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Returns, replacements and refunds are governed by our Return and Refund Policy.

Please review that policy before making a purchase.

7. Prohibited Uses

You agree not to use our website or services to:

Violate applicable laws
Commit fraud
Submit false information
Attempt unauthorized access to our website or systems
Distribute malicious software
Interfere with website security or functionality
Scrape or copy website content without permission
Abuse customer service representatives
Engage in activity that could harm our business, customers or website

8. Intellectual Property

All website content, including logos, branding, text, graphics, images, product descriptions and design elements, is owned by or licensed to Nestease unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit our content without written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Nestease shall not be liable for indirect, incidental, consequential or special losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Nestease, its owners, employees, contractors and service providers from claims, losses or expenses arising from your unlawful use of our website or violation of these Terms.